Kirkiri's Privacy Policy — Your Data Is Our Responsibility

Welcome to kirkiri.biz. This Privacy Policy ("Policy") applies to all services, mobile apps, and websites under the kirkiri platform. By registering or using our services, you automatically agree to this Privacy Policy.

We believe every user's personal information belongs to them. kirkiri will never use your data without your permission. This policy is written in English to ensure our users can understand it clearly.

This Privacy Policy is built in accordance with international data protection standards and is regularly updated. Together with our Terms & Conditions Reading them together will give you the full picture.

Kirkiri collects various types of information from users. The table below clearly explains what data is collected and why:

The information above is collected either directly from you (at registration) or automatically (while using our services). kirkiri only collects what is necessary — nothing more.

Collected data is used only for specified purposes. Under kirkiri's Privacy Policy, your data may be used for the following:

• Creating, managing, and securing your account
• Processing deposits, withdrawals, and betting transactions
• Completing the KYC (Know Your Customer) verification process
• Detecting fraud, money laundering, and suspicious activity
• Providing customer support and resolving issues
• Sending promotions and offers based on your preferences (with consent only)
• Improving platform performance and user experience
• Complying with legal obligations and regulatory requirements
• Monitoring betting behaviour to ensure responsible gaming

Kirkiri respects your privacy. We may share your personal information only in the following limited circumstances:

• Payment Processor: With payment partners like bKash, Nagad, and Rocket — solely to process transactions
• KYC Partner: With licensed third parties for identity verification
• Legal Authorities: Where required by court order or legal obligation
• Fraud Prevention: With relevant authorities for investigating illegal activity
• Group Companies: With kirkiri's parent company or affiliated entities — for the purpose of service improvement

Your information is never shared for any purpose beyond those listed above. Any third parties we do share data with are bound by strict data protection agreements.

Kirkiri uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help us improve our services.

• Essential Cookies: Used for login sessions and security — these cannot be disabled
• Performance Cookies: Helps monitor site speed and performance
• Functional Cookies: Used to remember your language preference and settings
• Analytics Cookies: Collects anonymous usage statistics to improve our services

You can disable non-essential cookies through your browser settings. However, doing so may affect certain features of the site.

Kirkiri does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For as long as your account is active, and up to 5 years after closure
• Transaction Records: Retained for up to 7 years as required by law
• KYC Documents: Up to 5 years as required by regulatory obligations
• Customer Support Chat: Up to 2 years after an issue is resolved
• Marketing Data: Deleted immediately upon withdrawal of consent

Once the retention period expires, data is automatically deleted or anonymized using secure methods.

Under kirkiri's Privacy Policy, you have the following rights over your own data:

• Right to Access: You can view the information saved in your account at any time
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances
• Right to Restrict Processing: You can request that we stop using your data for certain purposes
• Data Portability: You can export your data in a portable format
• Right to Object: You can object to your data being used for marketing or profiling purposes

To exercise these rights support@kirkiri.biz. We typically respond within 30 days.

Kirkiri strictly prohibits anyone under 18 from creating an account or using our services. We never knowingly collect information from minors.

• Age verification is mandatory at registration
• Additional identity verification may be requested if suspicious activity is detected
• Any account identified as belonging to a minor is immediately closed and all stored data is deleted
• Parents can notify us about their child's account

Kirkiri uses the latest technology and practices to keep your data secure. Our security framework includes the following:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted
• Two-Factor Authentication (2FA): An extra layer of security for account login
• Firewall & DDoS Protection: Servers protected against cyber attacks
• Regular Penetration Testing: Vulnerability testing by third-party security experts
• Access Control: Only authorized personnel can access specific data
• Data Backup: Secure encrypted backups are stored on a regular basis

In the event of a data breach, kirkiri will notify affected users within 72 hours as required by law and take immediate steps to resolve the issue.

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always ready to assist.

• Email: support@kirkiri.biz
• Subject: Write with the subject "Privacy Policy Request"
• Response Time: Usually within 24–72 hours
• Language: You can reach us in Bengali or English

If this Privacy Policy changes, you will be notified in the following ways:

• A notification will be sent to your registered email
• A pop-up notice will be displayed upon logging into the platform
• The "Last Updated" date at the top of this page will be changed
• You will be notified at least 7 days in advance of any significant changes